Shipping and Delivery
At Board Life Clothing Company, we want to ensure your order arrives as quickly and safely as possible. We partner with Printful for all our fulfillment and shipping needs, ensuring that your products are produced and shipped with the highest quality and efficiency.
Processing Time
Once your order is placed, it will be processed and fulfilled by Printful. Our processing time typically takes 2–7 business days depending on the complexity and volume of orders. This is the time it takes to print and prepare your items for shipment. Processing times may vary during peak seasons (such as holidays), so please allow extra time for orders during these periods.
Shipping Time
After processing, your order will be shipped via one of our trusted carriers. Shipping times depend on the shipping method selected at checkout and your location. Below are the typical shipping times:
- Domestic (US): 3–7 business days
- International: 5–14 business days (depending on the destination country)
Please note that shipping times may vary due to factors such as customs delays or carrier issues.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment. If you don’t see a tracking number, please check your spam or junk folder, or contact us for assistance.
Shipping Delays
While we strive to deliver all orders on time, please be aware that shipping delays can occur due to factors beyond our control, including weather, customs, or carrier issues. If you have any concerns or need assistance with your order, don’t hesitate to reach out to us.
Damaged or Lost Orders
If your order arrives damaged or if you believe it has been lost in transit, please contact us immediately. We will work with you to resolve the issue as quickly as possible, including initiating a claim with the carrier if necessary.
Change of Address
If you need to change your shipping address after placing an order, please contact us immediately. If your order has not been processed yet, we can update the shipping details. Unfortunately, once your order has been fulfilled and shipped, we are unable to make changes to the shipping address.